Your Privacy Choices
Your Privacy Choices
Lumencora respects the privacy choices available to customers and website visitors under applicable privacy laws.
Your Privacy Rights
Depending on where you live and the laws that apply to you, you may have rights regarding your personal information.
These rights may include requesting access to certain personal information we maintain about you, requesting correction of inaccurate information, requesting deletion of certain personal information, or objecting to or restricting certain processing.
You may also have rights relating to targeted advertising or certain disclosures of personal information where applicable law provides those rights.
Marketing Communications
You may unsubscribe from promotional email communications by using the unsubscribe option included in the relevant message.
Even after unsubscribing from promotional communications, we may continue sending necessary transactional communications relating to orders, payments, shipping, returns, refunds, security, or customer support.
Cookies
You may manage many cookies through your browser settings or privacy controls made available through the website.
Blocking certain cookies may affect website functionality or your shopping experience.
Submitting a Privacy Request
To submit an applicable privacy request, contact:
Email: service@lumencora.com
Please describe your request and provide enough information for us to identify the relevant customer account, order, or interaction.
We may request reasonable information to verify your identity before processing certain privacy requests.
We will not discriminate against you for exercising privacy rights available to you under applicable law.
Business Information
Brand Name: Lumencora
Legal Company Name: Qingdao Changyuanfeng Innovation Technology Co., Ltd.
Registered Address: No. 20 Dandong Road, Yan'an Road Subdistrict, Shibei District, Qingdao, Shandong, China
Email: service@lumencora.com
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM Eastern Time
Response Time: We aim to respond to customer inquiries within 1–2 business days.
Lumencora is owned and operated by Qingdao Changyuanfeng Innovation Technology Co., Ltd. The company is responsible for product sales, order processing, customer support, returns, refunds, and other transactions conducted through lumencora.com.